20200911 World Trade Center 9/11

Friday, 11 September

#Today I remembered what happened on September 11, 2001. At that moment, I was in the class. I had studied when my teacher told about this tragedy.

The September 11 attacks, often referred to as 9/11, were a series of four coordinated terrorists attacks by the Islamist terrorist group Al-Qaeda against the United States on the morning of Tuesday, September 11, 2001. The attacks resulted in 2,977 fatalities, over 25,000 injuries, and substantial long-term health consequences, in addition to at least $10 billion in infrastructure and property damage. It is the single deadliest terrorists attack in human history and the single deadliest incident for firefighters and law enforcement officer in the history of the United States, with 343 and 72 killed, respectively.

Four passenger airliners which had departed from airports in the northeastern United States bound for California were hijacked by 19 al-Qaeda terrorists. Two of the planes, American Airlines Flight 11 and United Airlines Flight 175, crashed into the North and South towers, respectively, of the World Trade Center complex in Lower Manhattan. Within an hour and 42 minutes, both 110-story towers collapsed. Debris and the resulting fires caused a partial or complete collapse of all other buildings in the World Trade Center complex, including the 47-story 7 World Trade Center tower, as well as significant damage to ten other large surrounding structures. A third plane, American Airlines Flight 77, was crashed into the Pentagon (the headquarters of the U.S. Department of Defense) in Arlington County, Virginia, which led to a partial collapse of the building's west side. The fourth plane, United Airlines Flight 93, was initially flown toward Washington, D.C., but crashed into a field in Stonycreek Township, Pennsylvania, after passengers thwarted the hijackers.

Suspicion quickly fell onto al-Qaeda. The United States responded by launching the War on Terror and invading Afghanistan to depose the Taliban, which had failed to comply with U.S. demands to expel al-Qaeda from Afghanistan and extradite their leader Osama bin Laden. Many countries strengthened their Anti-terrorism legislation and expanded the powers of law enforcement and intelligence agencies to prevent terrorist attacks. Although bin Laden initially denied any involvement, in 2004 he claimed responsibility for the attacks. Al-Qaeda and bin Laden cited U.S. support of Israel, the presence of U.S. troops in Saudi Arabia, and sanctions against Iraq as motives. After evading capture for almost a decade, bin Laden was located in Pakistan in 2011 and killed during a U.S. military raid.

The destruction of the World Trade Center and nearby infrastructure seriously harmed the economy of New York City and had a significant effect on global markets. The U.S. and Canadian civilian airspaces were closed until September 13, while Wall Street was closed until September 17. Many closings, evacuation, and cancellation followed, out of respect or fear of further attacks. Cleanup of the World Trade Center site was completed in May 2002, and the Pentagon was repaired within a year. The construction of One World Trade Center began in November 2006, and the building opened in November 2014. Numerous memorials have been constructed, including the National September 11 Memorial & Museum in New York City, the Pentagon Memorial in Arlington County, Virginia, and the Flight 93 National Memorial at the Pennsylvania crash site.

Early on the morning of September 11, 2001, 19 hijackers took control of four commercial airliners (two Boeing 757s and two Boeing 767s) en route to California (three headed to LAX in Los Angeles and one to SFO in San Francisco) after takeoffs from Logan International Airport in Boston, Massachusetts; Newark Liberty International Airport in Newark, New Jersey; and Washington Dulles International Airport in Loudoun and Fairfax counties in Virginia. Large planes with long flights were selected for hijacking because they would be full of fuel.

The four flights were:

• American Airlines Flight 11: a Boeing 767 aircraft, departed Logan Airport at 7:59 a.m. en route to Los Angeles with a crew of 11 and 76 passengers, not including five hijackers. The hijackers flew the plane into the northern facade of the North Tower of the World Trade Center in New York City at 8:46 a.m.
• United Airlines Flight 175: a Boeing 767 aircraft, departed Logan Airport at 8:14 a.m. en route to Los Angeles with a crew of nine and 51 passengers, not including five hijackers. The hijackers flew the plane into the southern facade of the South Tower of the World Trade Center in New York City at 9:03 a.m.
• American Airlines Flight 77: a Boeing 757 aircraft, departed Washington Dulles International Airport at 8:20 a.m. en route to Los Angeles with a crew of six and 53 passengers, not including five hijackers. The hijackers flew the plane into the western facade of the Pentagon in Arlington County, Virginia, at 9:37 a.m.
• United Airlines Flight 93: a Boeing 757 aircraft, departed Newark International Airport at 8:42 a.m. en route to San Francisco, with a crew of seven and 33 passengers, not including four hijackers. As passengers attempted to subdue the hijackers, the aircraft crashed into a field in Stonycreek Township near Shanksville, Pennsylvania, at 10:03 a.m.

Media coverage was extensive during the attacks and aftermath, beginning moments after the first crash into the World Trade Center.

At 8:46 a.m., five hijackers crashed American Airlines Flight 11 into the northern facade of the World Trade Center's North Tower (1 WTC). At 9:03 a.m., another five hijackers crashed United Airlines Flight 175 into the southern facade of the South Tower (2 WTC). Five hijackers flew American Airlines Flight 77 into the Pentagon at 9:37 a.m. A fourth flight, United Airlines Flight 93, crashed near Shanksville, Pennsylvania, southeast of Pittsburgh, at 10:03 a.m. after the passengers fought the four hijackers. Flight 93's target is believed to have been either the Capitol or the White House. Flight 93's cockpit voice recorder revealed crew and passengers tried to seize control of the plane from the hijackers after learning through phone calls that Flights 11, 77, and 175 had been crashed into buildings that morning. Once it became evident that the passengers might gain control, the hijackers rolled the plane and intentionally crashed it.

The north face of Two World Trade Center (south tower) immediately after being struck by United Airlines Flight 175

Some passengers and crew members who called from the aircraft using the cabin air phone service and mobile phones provided details: several hijackers were aboard each plane; they used mace, tear gas, or pepper spray to overcome attendants; and some people aboard had been stabbed. Reports indicated hijackers stabbed and killed pilots, flight attendants, and one or more passengers. According to the 9/11 Commission's final report, the hijackers had recently purchased multi-function hand tools and assorted Leatherman-type utility knives with locking blades, which were not forbidden to passengers at the time, but were not found among the possessions left behind by the hijackers. A flight attendant on Flight 11, a passenger on Flight 175, and passengers on Flight 93 said the hijackers had bombs, but one of the passengers said he thought the bombs were fake. The FBI found no traces of explosives at the crash sites, and the 9/11 Commission concluded that the bombs were probably fake.

Three buildings in the World Trade Center collapsed due to fire-induced structural failure. The South Tower collapsed at 9:59 a.m. after burning for 56 minutes in a fire caused by the impact of United Airlines Flight 175 and the explosion of its fuel. The North Tower collapsed at 10:28 a.m. after burning for 102 minutes. When the North Tower collapsed, debris fell on the nearby 7 World Trade Center building (7 WTC), damaging it and starting fires. These fires burned for hours, compromising the building's structural integrity, and 7 WTC collapsed at 5:21 p.m. The west side of the Pentagon sustained significant damage.

Security camera footage of American Airlines Flight 77 hitting the Pentagon. The plane hits the Pentagon approximately 86 seconds after the start of this recording.

At 9:42 a.m., the Federal Aviation Administration (FAA) grounded all civilian aircraft within the continental U.S., and civilian aircraft already in flight were told to land immediately. All international civilian aircraft were either turned back or redirected to airports in Canada or Mexico, and were banned from landing on United States territory for three days. The attacks created widespread confusion among news organizations and air traffic controllers. Among the unconfirmed and often contradictory news reports aired throughout the day, one of the most prevalent said a car bomb had been detonated at the U.S. State Department's headquarters in Washington, D.C. Another jet—Delta Air Lines Flight 1989—was suspected of having been hijacked, but the aircraft responded to controllers and landed safely in Cleveland, Ohio.

In an April 2002 interview, Khalid Sheikh Mohamed and Ramzi bin al-Shibh, who are believed to have organized the attacks, said Flight 93's intended target was the United States Capitol, not the White House. During the planning stage of the attacks, Mohamed Atta, the hijacker and pilot of Flight 11, thought the White House might be too tough a target and sought an assessment from Hani Hanjour (who hijacked and piloted Flight 77). Mohammed said al-Qaeda initially planned to target nuclear installations rather than the World Trade Center and the Pentagon, but decided against it, fearing things could "get out of control". Final decisions on targets, according to Mohammed, were left in the hands of the pilots. If any pilot could not reach his intended target, he was to crash the plane.

The attacks caused the deaths of 2,996 people (including all 19 hijackers) and injured more than 6,000 others. The death toll included 265 on the four planes (from which there were no survivors), 2,606 in the World Trade Center and in the surrounding area, and 125 at the Pentagon. Most of those who perished were civilians, with the exception of 343 firefighters, 72 law enforcement officers, 55 military personnel, and the 19 terrorists who died in the attacks. After New York, New Jersey lost the most state citizens, with the city of Hoboken having the most New Jersey citizens who died in the attacks. More than 90 countries lost citizens in the September 11 attacks; for example, the 67 Britons who died were more than in any other terrorist attack anywhere as of October 2002.^[ The attacks killed about 500 more people than the attack on Pearl Harbor on December 7, 1941, and are the deadliest terrorists attacks in world history. 

In Arlington County, Virginia, 125 Pentagon workers lost their lives when Flight 77 crashed into the western side of the building. Of these, 70 were civilians and 55 were military personnel, many of whom worked for the United States Army or the United States Navy. The Army lost 47 civilian employees, six civilian contractors, and 22 soldiers, while the Navy lost six civilian employees, three civilian contractors, and 33 sailors. Seven Defense Intelligence Agency (DIA) civilian employees were also among the dead in the attack, as well as an Office of the Secretary of Defense (OSD) contractor. Lieutenant General Timothy Maude, an Army Deputy Chief of Staff, was the highest-ranking military official killed at the Pentagon.

The Statue of Liberty with the towers burning in the background

In New York City, more than 90% of the workers and visitors who died in the towers had been at or above the points of impact. In the North Tower, 1,355 people at or above the point of impact were trapped and died of smoke inhalation, fell or jumped from the tower to escape the smoke and flames, or were killed in the building's eventual collapse. The destruction of all three staircases in the tower when Flight 11 hit made it impossible for anyone above the impact zone to escape. 107 people below the point of impact died as well.

In the South Tower, one stairwell, Stairwell A, was left intact after Flight 175 hit, allowing 14 people located on the floors of impact (including one man who saw the plane coming at him) and four more from the floors above to escape. New York City9-1-1 operators who received calls from people inside the tower were not well informed of the situation as it rapidly unfolded and as a result, told callers not to descend the tower on their own. In total 630 people died in that tower, fewer than half the number killed in the North Tower. Casualties in the South Tower were significantly reduced because some occupants decided to start evacuating as soon as the North Tower was struck. The failure to evacuate the South Tower fully after the first jet crash into the North Tower was described by USA Today as "one of the day's great tragedies".

At least 200 people fell or jumped to their deaths from the burning towers (as exemplified in the photograph The Falling Man), landing on the streets and rooftops of adjacent buildings hundreds of feet below. Some occupants of each tower above the point of impact made their way toward the roof in the hope of helicopter rescue, but the roof access doors were locked. No plan existed for helicopter rescues, and the combination of roof equipment, thick smoke, and intense heat prevented helicopters from approaching. A total of 411 emergency workers died as they tried to rescue people and fight fires. The New York City Fire Department (FDNY) lost 343 firefighters, including a chaplain and two paramedics. The New York City Police Department (NYPD) lost 23 officers. The Port Authority Police Department (PAPD) lost 37 officers. Eight emergency medical technicians (EMTs) and paramedics from private emergency medical services units were killed.

Cantor Fitzgerald L.P., an investment bank on the 101st–105th floors of the North Tower, lost 658 employees, considerably more than any other employer. Marsh Inc., located immediately below Cantor Fitzgerald on floors 93–100, lost 358 employees, and 175 employees of Aon Corporation were also killed. The National Institute of Standards and Technology (NIST) estimated that about 17,400 civilians were in the World Trade Center complex at the time of the attacks. Turnstile counts from the Port Authority suggest 14,154 people were typically in the Twin Towers by 8:45 a.m. Most people below the impact zone safely evacuated the buildings.

Weeks after the attack, the death toll was estimated to be over 6,000, more than twice the number of deaths eventually confirmed. The city was only able to identify remains for about 1,600 of the World Trade Center victims. The medical examiner's office collected "about 10,000 unidentified bone and tissue fragments that cannot be matched to the list of the dead". Bone fragments were still being found in 2006 by workers who were preparing to demolish the damaged Deutsche Bank Building. In 2010, a team of anthropologists and archaeologists searched for human remains and personal items at the Fresh Kills Landfill, where 72 more human remains were recovered, bringing the total found to 1,845. DNA profiling continues in an attempt to identify additional victims. The remains are being held in storage in Memorial Park, outside the New York City Medical Examiner's facilities. It was expected that the remains would be moved in 2013 to a repository behind a wall at the 9/11 museum. In July 2011, a team of scientists at the Office of Chief Medical Examiner was still trying to identify remains, in the hope that improved technology will allow them to identify other victims. On August 7, 2017, the 1,641st victim was identified as a result of newly available DNA technology, and a 1,642nd on July 26, 2018. A further 1,111 victims are yet to be identified.

World Trade Center site (Ground Zero) with an overlay showing the original building locations

The Pentagon was damaged by fire and partly collapsed.

The aftermath of the World Trade Center attacks, as seen from space by the Landsat 7 satellite

Along with the 110-floor Twin Towers, numerous other buildings at the World Trade Center site were destroyed or badly damaged, including WTC buildings 3 through 7 and St. Nicholas Greek Orthodox Church. The North Tower, South Tower, the Marriott Hotel (3 WTC), and 7 WTC were destroyed. The U.S. Customs House (6 World Trade Center), 4 World Trade Center, 5 World Trade Center, and both pedestrian bridges connecting buildings were severely damaged. The Deutsche Bank Building (still popularly referred to as the Bankers Trust Building) on 130 Liberty Street was partially damaged and demolished some years later, starting in 2007. The two buildings of the World Financial Center also suffered damage. The last fires at the World Trade Center site were extinguished on December 20, exactly 100 days after the attacks.

The Deutsche Bank Building across Liberty Street from the World Trade Center complex was later condemned as uninhabitable because of toxic conditions inside the office tower, and was deconstructed. The Borough of Manhattan Community College's Fiterman Hall at 30 West Broadway was condemned due to extensive damage in the attacks, and was reopened in 2012. Other neighboring buildings (including 90 West Street and the Verizon Building) suffered major damage but have been restored. World Financial Center buildings, One Liberty Plaza, the Millennium Hilton, and 90 Church Street had moderate damage and have since been restored. Communications equipment on top of the North Tower was also destroyed, with only WCBS-TV maintaining a backup transmitter on the Empire State Building, but media stations were quickly able to reroute the signals and resume their broadcasts.

The PATH train system's World Trade Center station was located under the complex. As a result, the entire station was demolished completely when the towers collapsed, and the tunnels leading to Exchange Place station in Jersey City, New Jersey were flooded with water. The station was rebuilt as the $4 billion World Trade Center Transportation Hub, which reopened in March 2015. The Cortlandt Street station on the New York City Subway's IRT Broadway-Seventh Avenue Line was also in close proximity to the World Trade Center complex, and the entire station, along with the surrounding track, was reduced to rubble. The latter station was rebuilt and reopened to the public on September 8, 2018.

The Pentagon was severely damaged by the impact of American Airlines Flight 77 and ensuing fires, causing one section of the building to collapse. As the airplane approached the Pentagon, its wings knocked down light poles and its right engine hit a power generator before crashing into the western side of the building. The plane hit the Pentagon at the first-floor level. The front part of the fuselage disintegrated on impact, while the mid and tail sections kept moving for another fraction of a second. Debris from the tail section penetrated furthest into the building, breaking through 310 feet (94 m) of the three outermost of the building's five rings.

The New York City Fire Department deployed 200 units (half of the department) to the World Trade Center. Their efforts were supplemented by numerous off-duty firefighters and emergency medical technicians. The New York City Police Department sent Emergency Service Units and other police personnel and deployed its aviation unit. Once on the scene, the FDNY, the NYPD, and the PAPD did not coordinate efforts and performed redundant searches for civilians. As conditions deteriorated, the NYPD aviation unit relayed information to police commanders, who issued orders for its personnel to evacuate the towers; most NYPD officers were able to safely evacuate before the buildings collapsed. With separate command posts set up and incompatible radio communications between the agencies, warnings were not passed along to FDNY commanders.

After the first tower collapsed, FDNY commanders issued evacuation warnings. Due to technical difficulties with malfunctioning radio repeater systems, many firefighters never heard the evacuation orders. 9-1-1 dispatchers also received information from callers that was not passed along to commanders on the scene. Within hours of the attack, a substantial search and rescue operation was launched. After months of around-the-clock operations, the World Trade Center site was cleared by the end of May 2002.

Hundreds of thousands of tons of toxic debris containing more than 2,500 contaminants, including known carcinogens, were spread across Lower Manhattan due to the collapse of the Twin Towers. Exposure to the toxins in the debris is alleged to have contributed to fatal or debilitating illness among people who were at Ground Zero. The Bush administration ordered the Environmental Protection Agency (EPA) to issue reassuring statements regarding air quality in the aftermath of the attacks, citing national security, but the EPA did not determine that air quality had returned to pre-September 11 levels until June 2002.

Health effects extended to residents, students, and office workers of Lower Manhattan and nearby Chinatown. Several deaths have been linked to the toxic dust, and the victims' names were included in the World Trade Center memorial. Approximately 18,000 people have been estimated to have developed illnesses as a result of the toxic dust. There is also scientific speculation that exposure to various toxic products in the air may have negative effects on fetal development. A notable children's environmental health center is currently analyzing the children whose mothers were pregnant during the WTC collapse, and were living or working nearby. A study of rescue workers released in April 2010 found that all those studied had impaired lung functions, and that 30–40% were reporting little or no improvement in persistent symptoms that started within the first year of the attack.

Years after the attacks, legal disputes over the costs of illnesses related to the attacks were still in the court system. On October 17, 2006, a federal judge rejected New York City's refusal to pay for health costs for rescue workers, allowing for the possibility of numerous suits against the city. Government officials have been faulted for urging the public to return to lower Manhattan in the weeks shortly after the attacks. Christine Todd Whitman, administrator of the EPA in the aftermath of the attacks, was heavily criticized by a U.S. District Judge for incorrectly saying that the area was environmentally safe. Mayor Giuliani was criticized for urging financial industry personnel to return quickly to the greater Wall Street area.

On December 22, 2010, the United States Congress passed the James L. Zadroga 9/11 Health and Compensation Act, which President Barack Obama signed into law on January 2, 2011. It allocated $4.2 billion to create the World Trade Center Health Program, which provides testing and treatment for people suffering from long-term health problems related to the 9/11 attacks. The WTC Health Program replaced preexisting 9/11-related health programs such as the Medical Monitoring and Treatment Program and the WTC Environmental Health Center program.

The attacks had a significant economic impact on United States and world markets. The stock exchanges did not open on September 11 and remained closed until September 17. Reopening, the Dow Jones Industrial Average (DJIA) fell 684 points, or 7.1%, to 8921, a record-setting one-day point decline. By the end of the week, the DJIA had fallen 1,369.7 points (14.3%), at the time its largest one-week point drop in history. In 2001 dollars, U.S. stocks lost $1.4 trillion in valuation for the week.

In New York City, about 430,000 job-months and $2.8 billion in wages were lost in the first three months after the attacks. The economic effects were mainly on the economy's export sectors. The city's GDP was estimated to have declined by $27.3 billion for the last three months of 2001 and all of 2002. The U.S. government provided $11.2 billion in immediate assistance to the Government of New York City in September 2001, and $10.5 billion in early 2002 for economic development and infrastructure needs.

Also hurt were small businesses in Lower Manhattan near the World Trade Center, 18,000 of which were destroyed or displaced, resulting in lost jobs and their consequent wages. Assistance was provided by Small Business Administration loans, federal government Community Development Block Grants, and Economic Injury Disaster Loans. Some 31,900,000 square feet (2,960,000 m²) of Lower Manhattan office space was damaged or destroyed. Many wondered whether these jobs would return, and if the damaged tax base would recover. Studies of the economic effects of 9/11 show the Manhattan office real-estate market and office employment were less affected than first feared, because of the financial services industry's need for face-to-face interaction.

North American air space was closed for several days after the attacks and air travel decreased upon its reopening, leading to a nearly 20% cutback in air travel capacity, and exacerbating financial problems in the struggling U.S. airline industry. 

The September 11 attacks also led to the U.S. wars in Afghanistan and Iraq, as well as additional Homeland security spending, totaling at least $5 trillion.

The impact of 9/11 extends beyond geopolitics into society and culture in general. Immediate responses to 9/11 included greater focus on home life and time spent with family, higher church attendance, and increased expressions of patriotism such as the flying of flags. The radio industry responded by removing certain songs from playlists, and the attacks have subsequently been used as background, narrative, or thematic elements in film, television, music, and literature. Already-running television shows as well as programs developed after 9/11 have reflected post-9/11 cultural concerns. 9/11 conspiracy theories have become social phenomena, despite lack of support from expert scientists, engineers, and historians. 9/11 has also had a major impact on the religious faith of many individuals; for some it strengthened, to find consolation to cope with the loss of loved ones and overcome their grief; others started to question their faith or lost it entirely, because they could not reconcile it with their view of religion.

The culture of America succeeding the attacks is noted for heightened security and an increased demand thereof, as well as paranoia and anxiety regarding future terrorist attacks that includes most of the nation. Psychologists have also confirmed that there has been an increased amount of national anxiety in commercial air travel.

As a result of the attacks, many governments across the world passed legislation to combat terrorism. In Germany, where several of the 9/11 terrorists had resided and taken advantage of that country's liberal asylum policies, two major anti-terrorism packages were enacted. The first removed legal loopholes that permitted terrorists to live and raise money in Germany. The second addressed the effectiveness and communication of intelligence and law enforcement. Canada passed the Canadian Anti-Terrorism Act, their first anti-terrorism law. The United Kingdom passed the Anti-terrorism, Crime and Security Act 2001 and the Prevention of Terrorism Act 2005. New Zealand enacted the Terrorism Suppression Act 2002. 

In the United States, the Department of Homeland Security was created by the Homeland Security Act to coordinate domestic anti-terrorism efforts. The USA Patriot Act gave the federal government greater powers, including the authority to detain foreign terror suspects for a week without charge, to monitor telephone communications, e-mail, and Internet use by terror suspects, and to prosecute suspected terrorists without time restrictions. The FAA ordered that airplane cockpits be reinforced to prevent terrorists gaining control of planes, and assigned sky marshals to flights. Further, the Aviation and Transportation Security Act made the federal government, rather than airports, responsible for airport security. The law created the Transportation Security Administration to inspect passengers and luggage, causing long delays and concern over passenger privacy. After suspected abuses of the USA Patriot Act were brought to light in June 2013 with articles about collection of American call records by the NSA and the PRISM program (see 2013 mass surveillance disclosure), Representative Jim Sensenbrenner, Republican of Wisconsin, who introduced the Patriot Act in 2001, said that the National Security Agency overstepped its bounds.

Rebuilt One World Trade Center nearing completion in July 2013

On the day of the attacks, New York City mayor Rudy Giuliani stated: "We will rebuild. We're going to come out of this stronger than before, politically stronger, economically stronger. The skyline will be made whole again."

The damaged section of the Pentagon was rebuilt and occupied within a year of the attacks. The temporary World Trade Center PATH station opened in late 2003 and construction of the new 7 World Trade Center was completed in 2006. Work on rebuilding the main World Trade Center site was delayed until late 2006 when leaseholder Larry Silverstein and the Port Authority of New York and New Jersey agreed on financing. The construction of One World Trade Center began on April 27, 2006, and reached its full height on May 20, 2013. The spire was installed atop the building at that date, putting 1 WTC's height at 1,776 feet (541 m) and thus claiming the title of the tallest building in the Western Hemisphere. One WTC finished construction and opened on November 3, 2014.

On the World Trade Center site, three more office towers were to be built one block east of where the original towers stood. 4 WTC, meanwhile, opened in November 2013, making it the second tower on the site to open behind 7 World Trade Center, as well as the first building on the Port Authority property. 3 WTC opened on June 11, 2018, becoming the fourth skyscraper at the site to be completed. On the 16th anniversary of the 9/11 attacks, a writer for Curbed New York said that although "there is a World Trade Center again", it was not finished, as 2 and 5 WTC did not have definite completion dates, among other things.

The Tribute in Light on September 11, 2014, the thirteenth anniversary of the attacks, seen from Bayonne, New Jersey. The tallest building in the picture is the new One World Trade Center.

The Last Column removed from the World Trade Center Site on display at the 9/11 Museum

In the days immediately following the attacks, many memorials and vigils were held around the world, and photographs of the dead and missing were posted around Ground Zero. A witness described being unable to "get away from faces of innocent victims who were killed. Their pictures are everywhere, on phone booths, street lights, walls of subway stations. Everything reminded me of a huge funeral, people quiet and sad, but also very nice. Before, New York gave me a cold feeling; now people were reaching out to help each other."

One of the first memorials was the Tribute in Light, an installation of 88 searchlights at the footprints of the World Trade Center towers. In New York City, the World Trade Center Site Memorial Competition was held to design an appropriate memorial on the site. The winning design, Reflecting Absence, was selected in August 2006, and consists of a pair of reflecting pools in the footprints of the towers, surrounded by a list of the victims' names in an underground memorial space. The memorial was completed on September 11, 2011; a museum also opened on site on May 21, 2014.

In Arlington County, the Pentagon Memorial was completed and opened to the public on the seventh anniversary of the attacks in 2008. It consists of a landscaped park with 184 benches facing the Pentagon. When the Pentagon was repaired in 2001–2002, a private chapel and indoor memorial were included, located at the spot where Flight 77 crashed into the building.

In Shanksville, a concrete and glass visitor center was opened on September 10, 2015, situated on a hill overlooking the crash site and the white marble Wall of Names. An observation platform at the visitor center and the white marble wall are both aligned beneath the path of Flight 93. A temporary memorial is located 500 yards (457 m) from the crash site. New York City firefighters donated a cross made of steel from the World Trade Center and mounted on top of a platform shaped like the Pentagon. It was installed outside the firehouse on August 25, 2008. Many other permanent memorials are elsewhere. Scholarships and charities have been established by the victims' families, and by many other organizations and private figures.

On every anniversary, in New York City, the names of the victims who died there are read out against a background of somber music. The President of the United States attends a memorial service at the Pentagon, and asks Americans to observe Patriot Day with a moment of silence. Smaller services are held in Shanksville, Pennsylvania, which are usually attended by the President's spouse.

(https://en.m.wikipedia.org/wiki/September_11_attacks)

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